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Frequently Asked Questions


What impact does United Way of Franklin County have in our community?

United Way of Franklin County is working to advance Education, Income, and Health in our community by supporting programs, services, and collaborations.  We are improving opportunities for our youth to succeed in school. We work to stabilize families through programs that reduce hunger, improve housing stability and reduce domestic violence.  We are improving health care accessibility for individuals of all ages to improve health and wellness. 

How much is used for “overhead”?

Our administrative and fundraising costs, including staff salaries, represent a small portion of funds raised. According to the Better Business Bureau a nonprofit is using contributions responsibly if overhead is limited to 30 percent or less of funds raised. With an office team of two at our United Way our overhead is well below this percentage. 

What is the General Fund?

The General Fund is the most powerful way to invest your contribution and influence the condition of all. How? Your investment is combined with the investments of other generous individuals and companies to support the best package of human service programs available in the region. Experienced volunteers work together to understand the most pressing needs in the community and invest in the best programs to solve those issues. Every program funded through the General Fund is monitored, evaluated and measured for effectiveness. This way, United Way of Franklin County can validate that your investment gets results and makes a difference.  This really is the best way to give!

Does my contribution leave the community?

Dollars raised through the annual campaign stay in our county. The only funds that leave our community are dollars that donors have specifically designated to other United Ways or to agencies in other communities.  Additionally, one penny per dollar raised is paid to the United Way Worldwide (UWW) as dues for staff and volunteer training, research assistance and national advertising.

How do I know that the money I invest in the community, through United Way of Franklin County, will be spent efficiently?  Should I give my donation directly to an agency?

With the increased number of programs trying to address the needs of our community, it can be very confusing to decide where to give your donation.  At United Way of Franklin County several groups of  volunteers called ‘Citizens Review Teams’ ensure that your dollars are invested in quality programs and innovative initiatives that get results.  These dedicated volunteers research each agency yearly, monitor and evaluate each funded program for effectiveness and measure the results achieved. 

By giving your donation to the United Way of Franklin County’s General Fund we can validate that your investment goes directly to the programs that are making a difference in our community.  When you make a donation directly to an agency, the agency can choose to use those funds in any way.  United Way does not evaluate or monitor funds that are designated directly to an agency.  Giving to the General Fund really is the best way to give!

Does United Way of Franklin County fund programs performing abortion services?

No.  No funds from the annual campaign support abortion services.  These services are not performed by any of United Way of Franklin County’s partner agencies.

If you have any additional questions, please contact our office by email at This email address is being protected from spambots. You need JavaScript enabled to view it.

Calendar of Events

February 23, 2017

Non-Profit Meeting (Grant training)

March 1, 2017

Program Search Begins

Last Thursday

Every Month

Non-Profit Meeting at

UW office

Sept. 30, 2017

Shine 'n Dine